Privacy policy

At Studio Kritique, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including India’s IT Act 2000, the GDPR (EU), and the CCPA (US).

 

1. Information We Collect

1.1 Personal Information: Name, email address, phone number, shipping address, and payment details.

1.2 Order Details: Information related to your purchases, preferences, and customization requirements.

1.3 Automatically Collected Data: IP address, browser type, and browsing behavior using cookies and analytics.

 

2. How We Use Your Information 

2.1 To process and fulfill orders, including production based on the “Make on Buy” principle.

2.2 To communicate updates about your order status.

2.3 To comply with legal obligations, such as tax reporting.

2.4 To improve our services and personalize your shopping experience.

2.5 For marketing purposes (only with your consent).

 

3. Sharing Your Information 

We do not sell or rent your data to third parties. However, we may share data with:

• Service Providers: Shipping, payment processing, and production partners.

• Legal Authorities: When required by law.

 

4. Your Rights

4.1 Indian Users: You have the right to access, correct, or delete your personal data by contacting us.

4.2 EU Users (GDPR):

• Right to access, rectify, or erase your data.

• Right to data portability and to restrict processing.

• Right to lodge a complaint with a supervisory authority.

4.3 US Users (CCPA):

• Right to request disclosure of data collected.

• Right to opt-out of data sales (though we don’t sell data).

 

5. Data Retention

We retain your data for as long as necessary to fulfill your order and comply with legal obligations.

 

6. Security

We implement strict security measures to protect your data, including SSL encryption and secure payment gateways.

 

7. Cookies 

We use cookies to enhance your experience and analyze website performance. You can manage cookie preferences in your browser settings.

 

8. Updates to This Policy

We reserve the right to update this policy. Significant changes will be communicated via email or a notice on our website.

 

9. Contact Us

For any questions or concerns about this policy, email us at [Your Contact Email].

 

Additional Notes:

 

• “Make on Buy” Specifics: In both documents, emphasize that production begins only after the order is confirmed, which impacts delivery times, cancellations, and refunds.

• Laws Addressed: The documents cover India’s IT Act, GDPR (EU), and CCPA (US) regulations to ensure global compliance.