Privacy Policy

Privacy Policy

Effective Date: 2026-06-01

At Studio Kritique (“Studio Kritique”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us.

This Privacy Policy is intended to comply, where applicable, with:

  • The Digital Personal Data Protection Act, 2023 (India)
  • The General Data Protection Regulation (GDPR) (European Union)
  • The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order Information

  • Products ordered
  • Measurements and customization details
  • Order history
  • Communication regarding your order

Payment Information

Payments are processed securely through our payment providers.

Studio Kritique does not store complete payment card information.

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookie identifiers

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Manufacture custom-made garments
  • Communicate regarding your enquiries and purchases
  • Provide customer support
  • Process payments
  • Arrange shipping and delivery
  • Improve our website and services
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Send marketing communications where you have provided consent

3. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted service providers, including:

  • Shopify (e-commerce platform)
  • Payment providers
  • Shipping and logistics partners
  • IT and website hosting providers
  • Analytics providers
  • Professional advisers where required
  • Government or regulatory authorities where legally required

These parties only receive the information necessary to perform their services.

5. International Transfers

Because Studio Kritique serves customers internationally, your information may be processed or stored in countries outside your country of residence.

Where required by law, appropriate safeguards are implemented for such transfers.

6. Data Retention

We retain personal information only for as long as necessary to:

  • fulfil your orders,
  • provide customer support,
  • comply with tax and accounting obligations,
  • resolve disputes, and
  • enforce our legal rights.

7. Cookies

Our website uses cookies and similar technologies to:

  • operate essential website functions,
  • remember your preferences,
  • analyse website traffic,
  • improve website performance.

Where required by law, we obtain your consent before placing non-essential cookies.

You can manage your cookie preferences through our cookie banner or your browser settings.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • access your personal information;
  • correct inaccurate information;
  • request deletion of your personal information;
  • restrict or object to certain processing;
  • request data portability;
  • withdraw consent where processing is based on consent.

California residents may also have additional rights under applicable California privacy laws.

To exercise any of these rights, please contact us using the details below.

9. Security

We implement appropriate technical and organisational measures to protect your information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal information
  • Regular security monitoring

However, no internet transmission can be guaranteed to be completely secure.

10. Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, shipping providers, Google services, Meta services, or analytics tools.

These providers maintain their own privacy policies governing their handling of personal information.

11. Children’s Privacy

Our website is not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with its effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Studio Kritique

Email: info@studiokritique.com

Website: https://studiokritique.com